Answers to
Frequently Asked Questions
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1.
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What are CT eNotes®?
 | Our
free email notification service designed specifically for Mental Health
Professionals interested in Cognitive Therapy
 | The interest box(es) you check when you register
determine the type of information you receive
News & Updates
Clinical Tips
CD & DVD Additions & Special Offers
Padesky WorldWide Workshops
Telephone Consultation w/ Dr. Padesky
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 | Each CT eNotes® contains
a link to update your profile to receive less or more information from
us or even to unsubscribe
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2.
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Why would I want to receive CT eNotes®?
 | Be the first to know
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 | Decide for yourself
 | CT eNotes® makes the announcement. It is up to
you to decide how much more you want to know (by reading the note and/or following the
links provided).
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 | Typically our News Page has been the source of
new information to our visitors. Instead of having to log on and check this page
periodically, those who register for CT eNotes® receive emails advising them of postings,
offerings, publications in their areas of interest. You can be the first to learn of this
new information and decide for yourself if you want to visit our website to find out more.
Those who register for CT eNotes® are the first to learn of workshop registrations,
receive clinical tips, and even special offers on our
Cognitive Therapy
Training on Disc™
products (Audio CDs and DVDs).
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 | It's
free
 | Why? It is our way of
announcing to you our services, products, publications, and training
opportunities.
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 | No Banner or Pop-up Ads
 | Because we pay for this service, we have control
over the content. You are not subjected to annoying ads; your email address cannot be
"harvested" for use by others.
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 | You privacy is guaranteed
 | The company that manages our CT eNotes®
has a guaranteed privacy policy. In addition, because your privacy is important to us, we
do not sell, rent, or give your name or address to anyone.
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 | You are in control
 | At any time, you can cancel your CT eNotes®
registration. You can re-sign up at will. You can change your email address as many times
as you wish.
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3.
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How do I sign-up?
 | You can use the sign-up
boxes at any of the following links.
Enter your email address. Press GO and follow the sign-up instructions.
At any point, you can cancel.
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4.
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What
are your eligibility requirements?
To receive CT
eNotes® you need to be a Mental Health Professional or Graduate Student in
a mental health field.
 | We ask you to
provide the following eligibility information:
email address*:
First Name*:
Last Name*:
State/Province (US/Canada):
Territory State/Province (Other):
Country*:
Mental Health Professional (list type)*:
Highest Degree*:
Certified Cognitive Therapist? (yes/no)*:
Rate CT experience (0 none - 5 advanced)*:
MH Grad Student
(Dept, Yr, Institution)
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5.
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Can I change my mind during sign-up and cancel?
 | Absolutely. You can cancel
during sign-up and at any other point
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 | Each email includes the following links:
Cancel - Submit - Unsubscribe - Update your Profile
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 | Your privacy is important to us. We encourage
your to read our Email Privacy Policy (use link provided at bottom of enrollment page).
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6.
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After I sign-up, what
emails should I expect from you?
 | Immediately after you register, you are sent an
email titled: "Response necessary to complete subscription". You must respond to this email
to confirm and complete your registration.
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 | After registration is confirmed, you receive an
email titled: "Registered for CT eNotes®".
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7.
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What is Opt-In registration?
 | Opt-In registration requires you to respond to a
confirmation email. This system protects you from receiving unwanted emails and from
anyone else trying to sign you up without your knowledge.
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 | If you do not respond,
you will NOT have completed sign-up and you will NOT receive any CT eNotes®
 | Here is how it works:
Immediately after you sign-up, a confirmation email is sent to the registered email
address. You must click on the link provided or reply to the email. This confirms your
registration.
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 | The downside to this type of system is that
you will NOT be registered if you do NOT respond to the confirmation email. We are not permitted to re-contact you
through CT eNotes® to remind you to confirm.
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8.
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I signed up for CT
eNotes® but haven't received any mailings. Is this a
problem? What should I do?
Yes, it is a problem. Here are three
possibilities and solutions.
You never
received the confirmation email
 | It is possible that you entered an incorrect
email address. Go back to the sign-up form, re-enter your email and check over the
information you provided. If your email address is incorrect, cancel your sign-up and
start over.
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You
received the confirmation email but did not
reply
 | If you do not confirm, you are automatically
removed from the CT eNotes® registration. Go back and re-signup.
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You
confirmed your email address but did not receive your welcome letter
 | Your ISP
(Internet Service Provider such as Earthlink, AOL,
or your institution or organizations mail server)
may not
permit HTML mail or email that contains images. Go to Update Your Profile link (on the CT eNotes® you received). Check that you want to receive text only
email.
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 | If
you still do not receive your welcome
letter, you may need to use an email address from a different ISP
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 | Many institutional email providers (such as the NHS) do not permit
mailings like CT eNotes®. If you use a free service such as
Gmail,
Hotmail,
Yahoo, etc you should have no difficulties. You need to go back and
sign up for CT eNotes® using this type of email address.
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9.
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What is the
difference between HTML and text only emails?
 | HTML email is email that contains pictures,
graphics, and otherwise looks similar to a web page.
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 | Text only email is email that contains only
text. It omits any special highlights, colors, pictures and graphics.
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 | Some ISP (Internet Service Provides) do not
permit HTML email.
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10.
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How
often will you send me CT eNotes®?
We do not send
CTeNotes® on a regular schedule at this time. On average, we have been
sending one about every 4 months.
Previous
mailings included:
 | Dr. Padesky's
Clinical Tips
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 | Discount
coupons for our new on-line store (www.Store.Padesky.com)
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WorldWide and
Weeklong Workshop announcements
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Relevant CT award announcements
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11.
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Will
my email address be put on other mailing lists?
 | ABSOLUTELY
NOT. Our CT eNotes® provider (Constant Contact) requires your
privacy be maintained at all times
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 | To view
our email privacy policy, use the link provided at
the bottom of the enrollment page
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 | We do not use your email
address for any other purpose
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12.
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Why do I have to verify my email
before making any changes to my CT eNotes®
subscription?
This is a
security protection for subscribers. The ensures that you authorized any
changes or updates that were made to your subscription.
When an existing
subscriber enters his or her email address in our
website's CT eNotes®
sign-up box to update their profile, they will be sent an
email requiring they verify their email address. You
must respond to this email before you are able
to access your information.
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